If within 30 days of receiving your goods in the post, you are not completely satisfied. We will refund your purchase in full, or a replacement will be offered at no extra cost to you.

We ask that you please

  • Email your full name, full postal address, phone number and reason for return
  • Return the entire product and package in question, to the address that will be provided on a pre-paid return addressed envelope, which we will mail to you

For all enquiries and further information from a real person, please phone Chris on +64 (0) 27 271 4921 (New Zealand Daylight Time = GMT + 13 hours. PST + 21 hours).